Terms of Service

These Terms of Service govern the use of the Eden's Home platform.

By accessing the website or making a booking through Eden's Home, users agree to comply with these terms.

If users do not agree with these terms, they should not use the platform.

Eden's Home operates as a hospitality management and booking platform that connects guests with curated private properties.

The platform collaborates with property owners to facilitate bookings and manage guest communication during the stay. Eden's Home may assist with booking coordination, guest support, and reservation management.

Properties listed on Eden's Home are owned by independent property owners.

Eden's Home does not own the properties listed on the platform but facilitates bookings and guest management on behalf of property owners.

Property owners remain responsible for property maintenance, cleaning, and operational management.

Users must create an account in order to make bookings through the platform. Accounts may be created using:

• Email address and password
• Google account login
• Phone number with OTP verification

Users are responsible for maintaining the confidentiality of their account credentials. Eden's Home reserves the right to suspend or terminate accounts that violate platform policies.

Users must be at least 18 years old to create an account and make bookings on the Eden's Home platform.

By making a reservation, users confirm that they meet the minimum age requirement.

Each property listed on the platform may have its own set of rules. These rules may include:

• Guest limits
• Pet policies
• Party permissions
• Quiet hours or community restrictions

Guests must review and follow all property rules shown in the property listing before making a booking.

Guests are responsible for any damage caused to the property during their stay.

Some properties may require a security deposit which may be used to cover damages or violations of property rules.

If damages exceed the deposit amount, guests may be required to compensate the remaining cost. Property owners or Eden's Home may request documentation including photographs, repair estimates, or invoices to determine the appropriate compensation amount.

Eden's Home may introduce property protection programs or third-party insurance coverage to help address accidental damages during guest stays.

The availability and terms of such programs may vary and will be communicated on the platform if implemented.

Eden's Home reserves the right to suspend or terminate accounts that violate platform rules, misuse the services, or engage in fraudulent activity.