Legal
Refund Policy
Last updated: February 2026
Refund Policy
Refunds may be issued depending on the cancellation terms associated with the booking.
If a booking qualifies for a refund according to the cancellation policy, the refund will be processed through the original payment method.
Refund Processing Time
Approved refunds are generally processed within 2 to 3 business days.
However, the time required for the refunded amount to appear in the user's account may depend on:
- The payment gateway provider
- The user's bank processing time
- Weekends or banking holidays
Payment Processing
Payments made on Eden's Home are processed using the following payment gateways:
- Razorpay
- PayU
Refunds, when applicable, will be issued through the same payment method used for the original transaction.