Legal

Refund Policy

Last updated: February 2026

Refund Policy

Refunds may be issued depending on the cancellation terms associated with the booking.

If a booking qualifies for a refund according to the cancellation policy, the refund will be processed through the original payment method.

Refund Processing Time

Approved refunds are generally processed within 2 to 3 business days.

However, the time required for the refunded amount to appear in the user's account may depend on:

  • The payment gateway provider
  • The user's bank processing time
  • Weekends or banking holidays

Payment Processing

Payments made on Eden's Home are processed using the following payment gateways:

  • Razorpay
  • PayU

Refunds, when applicable, will be issued through the same payment method used for the original transaction.